Our values define who we are. They are attitudes and behaviors that are required to make our vision a reality.


  • We perform our job with a sense of purpose and pride, according to clear priorities.
  • We act with a sense of urgency to accomplish our immediate priorities.
  • We are resourceful and persevere to achieve goals.


  • We are passionate about delivering superior service.
  • We share a desire to make a meaningful difference in the lives of  every customer.
  • We strive to make every personal interaction a positive experience.


  • We continuously strive for improved performance.
  • We constructively challenge the status quo to achieve performance excellence.
  • We are flexible, adaptable and embrace change as a key element of our future success.


  • We are truthful and ethical in our words and actions.
  • We tactfully communicate in a transparent, open and honest manner.
  • We always perform our jobs in a responsible and conscientious manner.

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(816) 722-2515

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